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Coffee Time: “WHEN ‘I’M SORRY’ JUST DOESN’T CUT IT”

You stepped out there and thoroughly blew it, and you knew it. All you could do was apologize. Knowing you were wrong you went ahead…you said “I’m sorry.” But the apology you have offered seems to fall way short of the mark. Somehow it just doesn’t have your intended effect– restoring the relationship that was…

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